Bidfood UAE: Market Conditions Update

Dear Valued Customer,

We hope you and your teams are safe and well. As your trusted foodservice partner, we remain committed to ensuring continuity of service and supporting your business, which remain our top priorities during this period.

Our operations remain active, with contingency measures in place to maintain service levels while continuing to accommodate all the requirements as efficiently as possible.

Further to our previous communication dated 12/03/2026, we would like to provide an update on the current supply chain environment.

Current market conditions in the Gulf region, influenced by ongoing geopolitical developments, continue to disrupt raw material sourcing, transportation, and logistics, impacting product availability and additional costs beyond our control across the market. This is placing sustained pressure on the food service industry both locally and regionally, creating challenges in maintaining consistent supply and stable pricing.

While we continue to absorb a significant portion of these increases, sustained cost pressures may necessitate selective price adjustments, and any such changes will be communicated reasonably in due course.

Please be assured that we are working around the clock to ensure:

• Secure continuity of supply and competitive pricing through close collaboration with our suppliers.
• Optimizing operations to minimise the impact on your business.
• Maintain the quality and service standards you expect.

We appreciate your continued trust and partnership. Should you require any assistance, our Customer Experience Team is available at: +971 04 805 2199

Thank you once again for your continued support.

Sincerely,
Wissam Khoury
CCO - Bidfood Middle East
wissam.khoury@bidfoodme.com